Shipping Policy

United Kingdom

We aim to dispatch all orders placed before 12:00 pm (Monday to Friday) on the same working day, although this may take longer during busy periods.

Delivery Options

• 2-3 Day Tracked
  • £2.99 on orders under £25
  • Free on orders over £25
• 24 Hour Tracked
  • From £3.99 on orders under £25
  • From £1.99 on orders over £25
  • Charges are based on parcel weight.

Orders placed on weekends or bank holidays will be processed on the next working day.

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International Shipping

We ship worldwide.

International shipping costs are calculated at checkout based on the destination and parcel weight. Express courier options are also available where applicable.

Orders are normally dispatched within one working day, although this may take longer during busy periods.

Please note that international orders are shipped from the UK on a Delivered at Place (DAP) basis unless otherwise stated. Import duties, taxes, customs clearance charges and other local fees are the responsibility of the recipient and are not included in our prices or shipping charges.

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Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details where available.

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Delivery Times

Delivery times are estimates and may vary due to courier delays, customs processing, weather or other circumstances outside our control.

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Lost or Damaged Orders

If your order is delayed, lost, damaged or arrives with missing or incorrect items, please contact us as soon as possible. We will investigate with the courier and work to resolve the issue promptly.