FAQ
FAQ - FREQUENTLY ASKED QUESTIONS
1. What types of essential oils do you offer?
We offer a wide range of essential oils, including pure essential oils, blends, and organic options. These oils are perfect for aromatherapy, skincare, and massage. Popular options include Lavender, Sweet Orange, and Patchouli oils.
2. How do I use essential oils safely?
Essential oils can be used in diffusers, diluted for topical application, or added to homemade products like soaps and bath salts. Always ensure they are diluted with a carrier oil before applying to the skin and avoid direct contact with sensitive areas like the eyes and mucous membranes.
3. What are carrier oils, and how should I use them?
Carrier oils are used to dilute essential oils for safe topical application. We provide a variety of carrier oils such as Sweet Almond and Jojoba, which are ideal for blending or for use in your skincare routine.
4. Do you offer products for soap making?
Yes, we provide a variety of soap bases, dyes, and moulds for those interested in making their own soaps. Our Melt & Pour soap bases are especially popular, as they are easy to use and customizable with different fragrances and colors.
5. Can I use your fragrance oils for candle making?
Yes, our fragrance oils are specifically formulated for use in a variety of DIY projects, including soaps, candles, and skincare products. They are rich, complex, and long-lasting, perfect for creating personalized products.
6. What is your return policy?
We accept returns on unopened products within 30 days of purchase. Please visit our Returns page for more detailed information.
7. Do you offer UK delivery?
Yes, we offer free UK delivery on orders over £25. For orders below this amount, delivery charges will apply. Check our Shipping page for the most up-to-date information on UK delivery options and timescales.
8. Is international shipping available?
Yes, we ship internationally. In fact, we offer free international shipping to selected countries on orders over a certain value. Visit our Shipping page for more details and to see if your country qualifies for free shipping.
9. What are your best-selling essential oil blends?
Some of our best-selling blends include those aimed at promoting mental clarity, reducing anxiety, and enhancing revitalization. These blends come in convenient dropper bottles for ease of use.
10. Do you sell products in bulk for companies?
Yes, we offer bulk purchasing options for companies looking to buy essential oils, fragrance oils, soap-making supplies, and more. Our bulk pricing is ideal for businesses creating products such as soaps, candles, or cosmetics. Please contact us directly for more information about bulk orders and pricing.