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Terms & Conditions

GENERAL DISCLAIMER

 

All our products are intended for Cosmetic use only.

 

Prior to use: Customers should always refer to the Material Safety Data Sheet / Specification Sheet OR the ingredients label as affixed to each product which are current at the time of supply of the product.

 

The information provided is for educational purposes only. Individuals receiving this information must exercise their independent judgment in determining its appropriateness for a particular purpose or use.

 

As the ordinary or otherwise use(s) of products is outside the control of Madar Corporation Ltd., no representation or warranty, expressed or implied, is made as to the effect(s) of such use(s), (including damage or injury), or the results obtained. Madar Corporation Ltd expressly disclaims responsibility as to the ordinary or otherwise use(s). Furthermore, nothing contained herein should be considered as a recommendation by Madar Corporation Ltd as to the fitness for any use. The liability of Madar Corporation Ltd is limited to the value of the goods and does not include any consequential losses.

 

Madar Corporation Ltd shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

 

Madar Corporation Ltd shall not be responsible for any damages resulting from use of or reliance upon this information.

 

The user of the product is solely responsible for compliance with all laws and regulations applying to the use of the products, including intellectual property rights of third parties.

 

The products contained in this website are represented in as true a manner, as photographic processes and printing will allow. The images contained in this website are for illustrative purposes only. If you have any questions with regard to how products are packaged or labelled, please contact sales@madarcorporation.co.uk

 

As the availability of ingredients and raw materials is not always certain whether due to changes in nature or otherwise, Madar Corporation Ltd reserves the right to substitute alternate ingredients/raw materials in the manufacture of its products and bases in order to maintain supply to its customers.

 

Madar Corporation Ltd is a wholesaler of natural skin care products and natural raw materials. If you intend to re-label our products under your own name/ brand for the purpose of on-selling or retailing, we strongly recommend that you keep up to date with constant changing labelling laws. Madar Corporation Ltd cannot be held responsible for consequential loss/ product recall due to incorrect labelling.

 

Note: Individuals receiving any information contained in this website must exercise their independent judgment in determining its appropriateness for a particular purpose or use. As with any manufacturing process, Madar Corporation encourages small, lab-scale manufacturing for evaluation purposes prior to full commercial manufacturing.

 

PRODUCT LIABILITY

 

The stability & nature of our products may be altered depending on storage conditions, or when used in combination with other ingredients. This is beyond our control & we strongly recommend lab tests prior to commercial runs. Madar Corporation Ltd cannot accept any liability in this regard.

 

 

PACKAGING PRODUCTS DISCLAIMER

 

All packaging must be subjected to the conditions that you intend the finished products to endure. In particular, please subject the packaging to the following conditions whilst fully filled:

 

  1. Test the packaging for leaks. All packaging could potentially leak.
  2. Ensure that the packaging does not leak over time - Upside down or on its side. None of the packaging sold by Madar Corporation Ltd is leak tested.

 

  1. Leakages of gases that will contribute to evaporation is not uncommon in a lot of packaging.

 

  1. If the capping is to be done with an automatic capper, please test this with the automatic capper, if capping manually, please ensure the trials are carried out with hand capping.

 

  1. Subject the capped product to a leaking test over the intended logistical conditions, by air, sea or land. Please note that some products may attack the plastic components of the packaging and this might reduce the sealing capability of the packaging over a period of time.

 

  1. Volumetric requirements
  2. There are a range of different requirements for head space and overfill. (Different customers over-fill their products to different levels, some overfill by 5ml and others by 10%) Further, some closures and crimping machines reduce the overall volumetric properties of some containers. You are encouraged to check the capacity of your intended packaging to ensure that you are satisfying your requirements of the volume you require as well as the legal requirements in the country of sale. Our volumetric labels are intended only as a guide.

 

  1. Filling equipment at times require a certain amount of head space depending on the viscosity of the product. This also varies greatly with the temperature of the product. Please ensure that you test the packaging for appropriate capacity with your filler at the right temperature and using the machines that are intended for production.

 

  1. Chemical reactions between the packaging and contents

All packaging must be tested against chemical reactions. Different chemical compounds with varying concentration will have varying effects on the packaging. There is no substitute to testing the packaging against your intended use over time as some concentrations of common chemicals used, attack common plastic used in our packaging. Discoloration of product, rust and distortion of packaging could occur.

 

  1. Dispensing Closures

Common failures of dispensing closures are well known.

 

  1. Oil based ingredients do not usually work well with mist sprays. At times this might not be evident until several weeks have passed. The failure can be manifested by leaking, failure to mist with the spray and dispensing without depressing the actuator. Whilst some of these issues can be overcome with a high-density gasket mist spray, some are not easily overcome.

 

  1. Liquids with particulates (solids) do not mist spray well.

 

  1. High viscosity liquid with low surface tension such as gels and pastes do not work well with lotion or liquid pumps.

 

  1. Air bubbles in the fill can cause airless pumps to stop working.

 

  1. Decorations

Check the adhesion, registration and repeatability of the decorations required before screen printing. Labels and hot foil do not have the same process capability. Care should be taken to not apply labels over the air hole in airless packaging.

 

  1. All custom products must be approved prior to production

All customers must approve custom products and ensure that they either carry out the trials required or assume the risks outlined above if the trials and tests are omitted. Custom products may not be returned.

 

MANUFACTURED PRODUCTS INGREDIENT DISCLAIMER

 

As the availability of ingredients and raw materials is not always certain whether due to changes in nature or otherwise, Madar Corporation Ltd reserves the right to substitute alternate ingredients/raw materials in the manufacture of its products and bases in order to maintain supply to its customers.

 

Customers should always refer to the ingredients label as affixed to each product or to specification sheets which are current at the time of supply of the product.

 

REFUND POLICY
  • Any discrepancies must be reported within 7 days of receiving your order. It is important to note the name of your Sales Consultant who has dealt with your return. Any discrepancies with your order will be logged in our system for quick reference so that we can better manage your account. No returns or exchange will be allowed after 7 days from receipt of your order.
  • Any problems reported after 7 days which are not the fault of Madar Corporation Ltd will incur a 20% re-stocking fee. If a return or refund is necessary, this must fall within 2 months of the invoice date. Returns will not be accepted beyond 2 months
  • If an error has been made by Madar Corporation Ltd with regards to a written order, either invoicing or packing, we will gladly pay for return shipment. If customer requires urgent re-despatch, it will be necessary to pay for goods at the time the re-order is lodged, which will then be credited/refunded when we receive the returned goods
  • Errors made by clients when placing their order can be returned if reported within 7 days and products are unopened. Goods must arrive in re-saleable condition. Return freight will be at customer's expense. Returns after 7 days incur a 20% Restocking Fee which covers costs of time and labour involved with returning goods to the warehouse
  • Goods must be re-packed carefully for return and the package must include a letter identifying your invoice number, name, contact information as well as why the goods are being returned. Whether you require a credit or a replacement, it is extremely important to provide as much detail as possible about what you are returning so that the return can be processed accurately & promptly.